Payment & Refund Policy
Buying Quality Fishing Gears Made Easy
Purchasing quality fishing gears from Bait Tackle Direct is simple as we accept a range of payment methods. If you’re not 100% happy with your purchase, we offer a 30-day return policy.
Payments
Bait Tackle Direct accepts the following payment methods:
- Credit Card (MasterCard and Visa)
- PayPal
- Direct Bank Transfer
- Apple Pay
- Google Pay
- Zip
- Afterpay
Method of payment is selected at the checkout. All payments are charged in Australian dollars, and prices are inclusive of GST. Full payment is required before goods are dispatched.
Return & Refund
At Bait Tackle Direct, we offer a 30-day return policy on all our products, so if you’re not happy with your purchase we will refund or exchange your item with no question asked. Conditions apply:
- Refunds and store credits will be issued less the cost of return shipping.
- Exchanges will incur return shipping and re-shipping costs.
- Goods must be returned in their original condition, undamaged, unassembled and in the original packaging.
- If returned goods do not meet the above requirements, a restocking fee of 20% will be charged.
- Goods must be received at the Dandenong Store within 30-day of purchase.
- Sale, custom-made or special-order goods are not valid for a refund, exchange or store credit.
- Returned goods will be processed within three business days of receiving them.
- Bait Tackle Direct reserves the right to refuse refunds.